Who we are

We’re Differing Minds CIC, and we offer training, consultancy, talks, and support to help organisations become more inclusive of neurodivergent talent.

Working together

• Once we’ve agreed to work together (usually in writing), your booking is confirmed.
• We’ll deliver the service professionally and to a high standard.
• If you ask us to make changes, we’ll try to accommodate them, and let you know if they affect cost or timing.

Rearranging a Booking

We know plans can change. You can rearrange a session once under the following conditions:

• Give us at least 30 days’ notice in writing
• The new date must take place within 6 months of the original one
• Further rearrangements may not be accepted

If you miss a session or cancel too late, this may count as a cancellation (see below) and may not be refundable.

Payment Terms

• We’ll invoice you as agreed in your contract
• Payments are due within 30 days
• You cannot withhold payment, set-off, or counterclaim unless the law allows it or we have agreed in writing
• Late payments may attract interest charges.

What we need from you

• Please give us the information we need to deliver your services.
• If we’re waiting for your input, this might delay things and that delay wouldn’t be our responsibility.

Intellectual property

We keep ownership of the content and materials we create (like slides or handouts), but you can use them internally. You can’t share or reuse them outside your organisation without permission. Recordings are treated differently – see below.

Confidentiality

Any confidential information you share with us stays confidential (and vice versa) for up to 5 years after our work ends. Recordings are also confidential and must not be shared outside your organisation without our permission.

Data Protection

We handle your personal data securely and in line with UK GDPR. Our roles and responsibilities under data protection law depend on the type of work being done. Sometimes we may be the data controller, other times the processor. We’ll record in writing who is responsible for what in each engagement.

Training Session Recordings

Training sessions are not recorded as standard. If you’d like a session recorded, you must request this in advance, we must agree in writing, and a recording fee must be agreed in writing before the session. This will be set out in the Agreement. No recording will take place until the fee is confirmed.

If a recording is made:

• You can only use it internally for your staff, for up to 12 months (unless we agree to extend this in writing and a fee may be required).
• You cannot copy, edit, sell, or share the recording outside your organisation.
• You cannot use our recordings or branding in a way that suggests we endorse your business.
• If you breach these terms, your right to use the recording will be withdrawn.
• Any use of recordings must comply with confidentiality and data protection law.

Unexpected Events

If something outside our control (like illness or major disruption) prevents us from delivering as planned, we’ll do our best to reschedule. If the problem continues for more than 30 days, either of us may end the agreement.

Liability

If something goes wrong on our side, we’ll fix it at no extra cost. Our liability is limited to the fees you have paid under this agreement, or £50,000, whichever is lower. We are not liable for indirect, consequential, or punitive damages. This does not limit liability for death or personal injury caused by negligence.

Both you and we agree to cover each other only for direct losses caused by our own breach of contract or negligence.

Ending the Agreement

Either of us can end the agreement if:

• The other party breaks the terms and doesn’t fix it
• Payments aren’t made on time
• Either party stops trading

When an agreement ends, any unpaid fees still apply, and both sides must return confidential material.

Non-Solicitation

You agree not to approach or employ our staff or clients, and we agree not to approach or employ yours, during the contract and for 12 months after it ends, unless both sides agree in writing.

Disputes

If there’s ever a disagreement, we’ll try to resolve it through a conversation or mediation. If that doesn’t work, we may refer the issue to arbitration under UK law.

General legal points

• We each pay our own legal costs.
• This agreement doesn’t create a partnership or agency.
• You agree to these terms when you confirm a booking with us
• You can’t pass your rights or responsibilities under the agreement to someone else without written permission.
• These terms are governed by the law of England and Wales.
• If you’re unsure about anything, we’re always happy to clarify!

Need help? If you ever have questions about any part of these terms, just ask. We're always happy to clarify things before or during our work together.

[email protected]

 ​​

Last updated: October 2025